The Process - Fitting and Installing Stairlifts
Our free and friendly telephone consultation will advise you of the best deal for you and your budget, over our range.
If you decide on a new lift
We will arrange to come to your home and do a free, no obligation survey where we will go through your options and take the measurements.
If you decide you would like to go ahead, please give us a call on 0800 9992292 where we will take either full payment or a 50% deposit to enable us to place the order for your stairlift with Brooks.
From point of ordering Brooks will endevour to install your new lift within 7 working days, though its usually sooner. Once the lift is installed the remaining balance is due.
If you decide on a reconditioned stairlift
We will need to ask you a few questions over the phone to build up a picture of your stairs, we may ask you to send us a few photos if neccessary, and a measurement of your stairs from the tip of the landing step at the top, all the way down to the floor in 1 straight line. We will then arrange a date and time thats convenient for you, for installation.
Once the lift is installed, we will go through a complete safety briefing with you on how to use your lift and will be happy to answer any questions you may have, payment in full will then be due.
We will provide you with a receipt including details of your 12 months parts and labour warranty, and your FREE annual service which has already been included in your initial installation fee agreement.
**PLEASE REMEMBER TO CONTACT US FOR YOUR FREE SERVICE!