I bumped into an old friend the other day who had recently qualified as an #OT working in the local #community.Read More
A Poem by my Dad!Read More
Getting up and down the staircase becomes increasingly difficult for older people,Read More
Watching a parent transition from being your care giver to being reliant on you for help can be a difficult adjustment for you both.Read More
When choosing a product or service, what kind of things affect your decision to whether you are going to take the product or service or not?Read More
Moving home to a new bungalow, perhaps closer to loved ones who can nurture you. A smaller property, easier to manage, a fresh start?Read More
The TV, radio, newspapers are full of all the companies out there that rip you off, lie to you and take your moneyRead More
Gary our MD has worked for several stairlift companies over the past 18 years including Bison Bede, Acorn and Stannah.Read More
The pros and cons of running your own business have really come to light today...Read More
Dr David Starkey, the famous historian, discovered amongst a list of the King’s possessions that King Henry VIII had installed a stairlift...Read More
How many steps...Read More
EBay have opened two new massive departments specifically targeted at cutting down on companies doing transactions outside of EBay which is costing them millions.Read More
As a busy Mam of 5 young children, Im very lucky in the respect I can work from home, and not have to leave my kids with child minders or at nursery, but spend all day every day with them during the early years.Read More
Well, the answer from every professional business should be of course YES! As a customer myselfRead More
Our lovely Mark travelled down there yesterday to install a £499 reconditioned straight Acorn stairlift,Read More
Gary worked for several different stair lift companies over the years and came into contact with lots of various "stair strugglers" for most of which the stair lift was an absolute necessity regardless of the price.Read More
Mr Randall from Portsmouth is over the moon about his new stairliftsRead More
The Pros and Cons......
The view from the outside is glorious! Happy families smiling and laughing, passing invoices to each other over breakfast, chatting about profit margins and our next family night out. Spending your working day with people you know, love and would trust with your life! It is lovely and I wouldn't change it for the world. Working with people you care about, and who care about you, has massive positive effect on the business. Because you care about the people you are working with, you want to help them meet their targets by going without your dinner so you've got time to type up that additional file. You want them to be home on time to feed the kids and get them to ballet, swimming, cubs, rainbows, football and cricket on time, and it works both ways, so in effect we run a very happy ship!
However, on the downside, would you like to be told what to do by your husband? Would you appreciate your mother-in-law telling you you're works not up to scratch and your brother in law coming in late because of the school drop off? Its hard, if not impossible to cut off from that "family feeling" and switch into business mode. Feelings are heightened on a daily basis, though tempers are very rarely raised. Its a good job Im the Queen of the "take a deep breath and count to 10"
Things are especially hard at home if things are not going to plan at work, living and working with the Boss, I often get the sharp side of his tongue if a delivery's been late or one of the vans have broken down. After 15 years of marriage and 5 kids later, I have learnt to take it with a pinch of salt as I know its only an indication of how much the business means to him.
To summerise, its definitely a good thing being a family business and Im sure the energy we bring bodes well with our customers.
I always assumed stairlifts were for old people who struggled with the stairs, but since Stairlift Express started, I've met hundreds of wonderful people, of all ages, characters and conditions who have taught me differently.Read More